Returns

The period during which the customer can make a return is 10 days from the date of purchase.
Only items returned in their original condition, with the tag and in their original sleeve will be accepted.
The return of the items must be done following the following process:
Send us an email to odettedance@gmail.com indicating your details, item to be returned, reason for the return and invoice number. You will receive an email with instructions to follow.

All returns without an identification number, in poor condition, with the item used and without the original cover of each product will be rejected. Shipping and collection costs are borne by the customer (€6 return/ €12 exchange)

The handling fee for a return is €6

Warranties & Returns (Bars)

The period during which the customer can make a return is 10 days from the date of purchase.
Returns of bars that have been screwed or damaged when unpacking will not be accepted.
The return of the items must be done following the following process:
Send us an email to odettedance@gmail.com indicating your details, item to be returned, reason for the return and invoice number. You will receive an email with instructions to follow.

All returns without an identification number, in poor condition, with the item used and without the original cover of each product will be rejected. Shipping and collection costs are borne by the customer.

The handling fee for a return is €6